We are not like other companies. We don't order bulk or imported products, that sit on a shelf for years. Everything is manufactured fresh to order, in small batches to keep them fresh and of the highest quality. Sometimes you may have to wait a few days, as we are out of an ingredient or a product label, but we promise we are worth the wait! We will notify you when it has been dispatched. If your order is urgent, pls notify us and we will try our best.

Normally local Cape Town parcels are delivered within 2-3 days of payment. Regional customers take 4-6 days depending on your area. Excluding weekends. However, if we are out of stock it could take 5-7 days for stock to arrive, please let us know if it's urgent and we can notify you. If for some reason your product arrives broken or damaged in any way by the couriers we will ALWAYS refund or replace - please don't worry - just email me. janet@pinkcosmetics.co.za